Customer Information.

All Trace Software customer account information is held confidential. We do not sell our customer list or customer information. Customer information such as name, email address, mailing address, phone number, fax number and billing information is collected for the sole purpose of providing services to our customers and notifying them of improvements to our products and services.

Trace Software collects your personal information to better understand your particular requirements and to provide a service or carry out a transaction that you have requested such as requesting further information, registering for an event (e-demo, technical webinars), downloading component catalog or software updates, registering on our portal for your software license management and putting through your purchasing orders.

From time to time, we will send special offers and promotional notices via mail, email or fax to our customers and to prospects who have expressed interest and have requested such information. At any time, customers may opt out of such offers and notifications by following the opt-out link on the specific communication or by contacting Trace Software directly.

From time to time, we will send special offers and promotional notices via mail, email or fax to our customers and to prospects who have expressed interest and have requested such information. At any time, customers may opt out of such offers and notifications by following the opt-out link on the specific communication or by contacting Trace Software directly.

Disclosures of Personal Information

Trace Software International will not share, sell, trade or rent your Personal Information to any Third Party, except as follows: to members of the Trace Group including the company TraceParts, to Trace Software subsidiaries or other distributors under a common control worldwide for the purposes described in this Privacy Policy.
Customers wishing to opt out of any notifications by other members of the Trace Group can do so at any time by following the opt-out link on the specific communication or by contacting Trace Software directly.

Trace Software International Commitment to Data Privacy Protection

Protecting the security and privacy of your personal data is important to Trace Software International; therefore, we conduct our business in compliance with applicable laws on data privacy protection and data security. We hope the policy outlined above will help you understand what data may collect, how Trace Software International uses and safeguards that data and with whom we may share it.

In accordance with French law, our customer database is registered with CNIL (French Data Protection Authority) under no 1528032 and you can access and correct information entered by writing to Trace Software International, Parc Eco-Normandie, 76430 St Romain de Colbosc, France or by email to info@trace-software.com.