The Gold subscription includes all softwares updates and product service-packs released by Trace Software.
A 300 MB space is available in the cloud to store data and projects they want to share or save.
Users can access to the technical webinars (basic level), as well as the recorded webinars.
Even after training, access to our technical department will provide the necessary reassurance when starting out with the software. Throughout your use of the software, some features are only very rarely used, or when you encounter a new use case, a quick call to our hotline will save you precious time. Response time is about 16 working hours.
(1) Training webinars : 7 basics et 11 advanced per year. Access to recorded webinars.
(2) E-Content Portal (ECP) for elecworks : each version will have access to specific content based on its features (Platinum subscriptions will have full access).
(3) Total days per year. Travel expenses excluded. Basic Training course required.
Subscription services are associated per contract.
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