Services agreement
The best overall solution associated to your license, including service support, free software updates, free training webinars, etc.
In more than 25 years in business, we have learned that, even more importantly than a strong product, after-sales service is crucial to help our clients to increase productivity and effectiveness.
Thus we provide our users with a wide range of services covering all stages of the process:
We firmly believe that the key for users’ success is not only our products but the combination of our solutions with the services we offer.
We bring our experience, best practices and tools to suit your needs.
Our services
Training
Basic, advanced or customized trainings, our courses are mainly focused on practical exercises, designed to quickly give you the knowledge needed to carry out your projects.
Consulting
Trace Software consultancy service’s main objective is helping our users to maximize the performance of our solutions from their implementation, and thus achieve an increase of their productivity in a short span of time.
Technical support
Our technical team is at your full disposal to provide all the information required to see through your projects involving our software solutions.
Custom developments
We offer the possibility to develop a custom software solution based on customer specifications.
Engineering services
We help companies with workloads providing engineering services, avoiding possible delays in the delivery of their electrical projects.